vet care support
As a myPetPass™ member, get access to additional vet care support services
Complimentary 24/7 Live Vet Support*
Get 24/7 access to experienced vets online via Live Vet Support at no additional cost. Connect to an Australian-registered vet through your Pet Portal to get help within minutes, via video call or online chat.
*Live Vet Support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use.